Right of withdrawal of the consumer

If the customer is an entrepreneur (§ 14 BGB), then he has no right of withdrawal. The right of withdrawal applies only to consumers within the meaning of § 13 BGB (this is any natural person who concludes a legal transaction for purposes that can be attributed predominantly neither their commercial nor their independent professional activity).



You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods of your order. In order to exercise your right of withdrawal, you must inform me (BS Illustration | Berit Schulze, Oberstr. 21 | 01705 Freital, email: info@bs-illustration.com) by means of a clear statement (eg a letter sent by post or e-mail) E-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this Agreement, I will have you all the payments I have received from you, including the delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery I offer) repay immediately and no later than fourteen days from the date on which the notice of withdrawal of this contract has been received. For this repayment, I will use the same means of payment as you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. I may refuse to repay you until I have received the goods back or until you have provided proof that they have returned the goods, whichever is the earlier. You must return or hand over the goods to me immediately or in any event not later than fourteen days from the date on which you inform me of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the immediate costs of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.

Exclusion of the right of withdrawal

The right of withdrawal does not exist

Contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or provision by the consumer is authoritative or which are clearly tailored to the personal needs of the consumer, contracts for the delivery of goods that can spoil quickly or their expiration date quickly Contracts for the supply of sealed goods, which are not suitable for return for reasons of health or hygiene, if their seal has been removed after delivery, contracts for the supply of goods, if these are inseparable after the delivery due to their nature Goods were mixed, contracts for the supply of alcoholic beverages, the price of which was agreed at the conclusion of the contract, but at the earliest 30 days after conclusion of the contract can be delivered and whose current value depends on fluctuations in the market to which the entrepreneur no egg Contracts for the supply of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery, have contracts for the delivery of newspapers, magazines or magazines other than subscription contracts.

Download the cancellation form